Plusnet down now, no internet working, whats happened today to wifi

Is Plusnet down? issues with broadband provider

Thousands of Plusnet customers are complaining about problems with their landline internet connections today. Complaints peaked at around 9pm when 20,734 Plusnet customers reported broadband issues. About 79% of complaints were related to landline internet connections.

18% complained about no signal and 4% experienced website issues. Plusnet has its own website where you can find out if there are problems in your area. You can access the service update website here. To find out if there are issues in your area, enter your postal code.

It’s also important to check social media regularly, as providers there often respond directly to customers. This may mainly refer to Twitter or Facebook. DownDetector will usually log these issues as well – so keep an eye out there too.

You can contact Plusnet by phone, post or online – more information can be found on the Plusnet contact website. You can also contact Plusnet via the live chat service. If you are a wireless customer and experience a lack of service, you may be entitled to a refund or account credit, depending on the circumstances.

Contact Plusnet to find out what they can offer you. You may also have the right to leave the company if you are unable to work for an extended period of time. If your issue is not resolved after eight weeks, you can contact independent Alternative Dispute Resolution (ADR). If your connection is out for more than two days, you can get up to £8 per day. So that would probably cost around £117 for two weeks.

If your engineer doesn’t show up, you can get even more.